Important Update for Delta Exchange Global Users in India
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Modified on: Fri, 20 Sep, 2024 at 11:29 AM
Transition to Delta Exchange India
As part of our commitment to comply with regulatory standards and provide the best trading experience, we are making significant changes that will affect our users in India. Starting immediately, Indian customers will be exclusively served from Delta Exchange India, our dedicated platform that is optimized for our Indian users.
Why Transition to Delta Exchange India?
Delta Exchange India offers numerous advantages, including:
Better liquidity and lower fees: Ensuring more efficient and cost-effective trading.
Seamless bank transfers: Making it easier to move funds directly from your bank accounts.
Full compliance with Indian regulations: Keeping your trading activities secure and transparent.
Actions Required by October 2, 2024
To ensure a smooth transition, please take the following steps before October 2, 2024:
Close All Positions and Open Orders: Make sure to close all active trading positions and cancel pending orders.
Redeem Funds from Staking Products: Withdraw any investments from staking products.
Withdraw All Funds: Clear out all balances from your account.
Special Incentives to Act Now
Waived Withdrawal Fees: Enjoy fee-free withdrawals of USDT on the MATIC network until October 2, 2024.
Final INR Withdrawals: Complete any INR withdrawals to banks by October 2, 2024, as this option will be discontinued thereafter.
Important Dates and Details
Reduce-Only Mode: Starting September 25, 2024, your account will be placed in reduce-only mode, where you can only close existing positions.
Exchange Functions Post-October 2: After this date, all exchange functions, except withdrawals, will be disabled.
Security of Your Assets: There is no risk to your assets, which will remain secure in our custody. While there is no set deadline for withdrawals, we urge you to move your assets promptly.
Need Assistance?
We understand that this transition may raise questions or require additional support. Our customer support team is ready to assist you with any aspect of your account closure or transition to Delta Exchange India. Please don’t hesitate to contact us at [email protected] for any help you might need.
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