Account Management

FAQs on 2FA
We believe that security is of utmost importance to our users and so we highly encourage the adoption of 2FA as an additional layer of protection for your a...
Thu, 2 May, 2024 at 12:04 PM
Individual KYC – User Guide
Here are some important points to ensure your KYC gets done on Delta Exchange smoothly:   Address entered and the proof of address should be the same All pho...
Wed, 13 Apr, 2022 at 12:04 AM
Institutional Account KYC
Documents required for KYC verification of Institutional Accounts 1) Full legal name 2) Principle place of business 3) Incorporation documents Ce...
Thu, 2 May, 2024 at 12:18 PM
Individual Account KYC
Delta Exchange has two categories of KYC (Know Your Customer) requirements. The salient features and requirements of these categories are tabulated below.   ...
Wed, 13 Apr, 2022 at 12:04 AM
Why can’t I log in to my account?
Please check if you have entered the correct email and password. Should you have forgotten the password, you may choose to reset it via the "Forgot Pas...
Thu, 2 May, 2024 at 12:20 PM
FAQs on 2FA
You should enable 2FA on your account for enhanced security.
Wed, 13 Apr, 2022 at 12:04 AM
Can I change my email address after registration?
No, email address is permanently bound with an account and can’t be changed. 
Wed, 13 Apr, 2022 at 12:04 AM
Individual KYC – User Guide
Here are some important points to ensure your KYC gets done on Delta Exchange smoothly:   Address entered and the proof of address should be the same All pho...
Wed, 13 Apr, 2022 at 12:04 AM
I have lost my 2FA device. How do I regain access to my account?
Please write to [email protected] with subject 'Lost 2FA device'. We may ask you to provide some documents and/ or information pertaining to th...
Thu, 2 May, 2024 at 12:54 PM
Sub Accounts: How do they work?
Sub-accounts are a powerful feature that enable to you to trade through multiple accounts. Sub-accounts are separate from your "Main" account. Eac...
Thu, 2 May, 2024 at 12:00 PM